Refund and Return Policy

All Sales Are Final

All purchases from Nail Holic are final. We do not accept returns, exchanges, or refunds for any reason, including changes of mind, incorrect nail sizes, incorrect selections, or simply no longer wanting the item.

Because our press-on nails are handmade and prepared specifically for each order, we are unable to accept returned items.

If you have any questions about your order, you can contact us at nailholic3767@gmail.com.

Damages and issues

Please inspect your order upon reception and contact us within 7 days of delivery if the item is damaged, defective, or if you received the wrong item, so that we can evaluate the issue and make it right.

If your order is confirmed to be damaged, defective, or incorrect, we will exchange the affected item and ship out a new one at no additional cost to you.

Please provide your order number and clear photos or videos of the issue when contacting us. Items must not have been used or altered.

Exceptions / non-returnable items

We do not accept returns or provide refunds for:

• Incorrect nail sizes selected by the customer
• Wrong design or style ordered
• Change of mind
• Items that have been worn or used
• Damage caused after delivery
• Normal wear and tear
• Sale items
• Gift cards

Please double-check your order details, including your nail size and design, before completing your purchase.

Exchanges

We do not offer exchanges for changes of mind, incorrect sizing, or incorrect selections.

However, if you receive an item that is damaged, defective, or incorrect, we will provide a replacement after reviewing and confirming the issue.

The replacement will be shipped to you at no additional cost.

Refunds

We do not offer refunds. All sales are final.

For orders that arrive damaged, defective, or incorrect, the resolution will be a replacement of the affected item, rather than a monetary refund.

If you have any questions or concerns about your order, please contact us at nailholic3767@gmail.com.